Returns & Exchanges

At White Lies, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return policy for a full refund or exchange on all eligible items.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.